Questions to Ask Your Solar Specialist

Not all solar companies are the same. When you are deciding which solar company to choose, there are some questions you should ask a solar specialist. Their answers can give you the information you need to pick the best provider.

Who designs and installs the solar panel array?

Some companies use subcontractors for their design and installation. That can result in a product that does not match your initial consultation. So, if they do use a subcontractor, you want to make sure that the company supervises the installer and is ultimately responsible for meeting your specifications.

How much experience do they have?

Everyone has to start somewhere, but experience is important. Even if you are using a new company, you want to make sure that your specialist has industry experience. Ask about their experience, not just with solar, but with any special concerns you may have for your project.

Are they licensed and insured?

Does the company have any and all required licenses? Do they carry their own insurance? Solar panels are an expensive job. There is no reason to even consider hiring a company that is uninsured.

Can you go see their work?

They should be able to send you to look at solar installations in your area. Likewise, when they finish, they may ask you to allow prospective clients to see their work. If they do not have any clients that are willing to let you see a finished project, that is a little bit of a red flag.

What is their warranty?

Usually, solar panels have warranties for parts and services. Ask to see all warranties and understand how they work. Warranties should be standard and should cover a long period of time. In addition, the manufacturer should guarantee a certain percentage of performance for a substantial time period.

How does the system work with the grid?

One of the reasons people want solar is to be able to sell excess energy back to the grid. How will that integration work?? Your solar specialist should be able to explain that process in easy-to-understand terms.